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Concept card · Ship & Maintain

Safety

Safety is the limit on harmful or disallowed use, enforced in your product and by the provider's model and policies.

Limits on harmful or disallowed use, in the product and in the model.

Last checked 2026-10-18 Free card 5 min

Ask about Safety

What changed

Oct 18: First card. The picture shows a product check before the model, on a made-up allowed question and a request the policy disallows. Sources are OpenAI's moderation and safety guides and Anthropic's Usage Policy.

1 What it is

Two different checks can stop a reply. Your product can refuse a request before it calls a model. The provider can refuse, or can flag the text, under its own policy. OpenAI's moderation guide says you can classify text and images for potentially harmful content, and that you should treat the scores as signals for your application's policy, not as an automatic block. The moderation guide says the moderation endpoint is free to use. OpenAI's safety practices also say to red-team the product, to keep a person in the loop for high-stakes uses, and to give users a way to report a bad reply. Anthropic's Usage Policy applies to anyone who sends inputs to Claude, including through an API, and says it is meant to prevent products from being used to create or contribute to real-world harm. Anthropic says its safeguards may block or limit some outputs, and that a block by itself is not a finding that the Usage Policy was violated. This card does not describe how to cause harm.

Illustration. The disallowed request is named only as disallowed. The picture does not spell out a harmful request.

Your policy: answer warehouse questions. Refuse requests your policy disallows.

RequestWhen does the north warehouse close?

Product checkAllowed. Call the model.

ReplyThe warehouse closes at 18:00.

The picture's product check lets this question through. A provider flag can still fire. OpenAI says to treat that flag as a signal.

2 Why it matters

Cost

OpenAI's moderation guide says the moderation endpoint is free to use. That is vendor-reported. A separate billed classifier would be an extra request. This card does not add a price for one.

Quality

A check that blocks ordinary warehouse questions teaches people to route around the product. Test the check on requests you intend to answer and on requests your policy disallows.

Risk

Shipping with no product check means the only limit is whatever the provider does that day. OpenAI says to use moderation results to enforce your policy. Anthropic's Usage Policy can still lead to a warning or a suspension if use breaks it.

3 How to apply · try today

Write five requests your product should answer and five it should refuse. Run both sets. Record what your product did and what the model did. Adjust the product check where the result disagrees with your policy.

Common mistake

Treating a provider refusal as your whole safety plan, or treating a moderation flag as a block you never review. OpenAI says the flag is a signal. Your policy decides the next step.

Self-check

What is a moderation flag, according to OpenAI's moderation guide?

Questions

What is safety?
Safety is the limit on harmful or disallowed use, enforced in your product and by the provider's model and policies.
Does a moderation flag always block the reply?
OpenAI's moderation guide says to treat scores as signals for your application's policy, not as an automatic block.
Is a provider safeguard the same as a policy violation?
Anthropic's Usage Policy says products include safeguards that may block or limit some outputs, and that a block by itself does not mean the Usage Policy was violated.