Check an answer before you pass it on
Pass on AI answers without passing on a mistake. You'll make a short checklist and try it on one real reply.
You'll read four Start here lessons in order. Then you'll make a short checklist for your own work. You'll try it on one reply you're about to send.
- See how an AI tool writes its answers, and what it can see
- What AI tools are good at, and where they slip
- Get better answers by asking better
- Know which parts of an answer you can rely on
Before you make your list
Answer each one in your head. Then open the answer.
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A reply gives a date you never typed. Where did it come from?
Most likely its training text, unless it searched or read a file you gave it. If you can't see a source link or your file, treat it as a guess until you check it.
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Your note doesn't cover a detail. What do you tell the tool?
Tell it to write "not in the note". That stops it filling the gap with a guess.
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The tool says it's certain. Is the claim checked?
No. A claim is checked when you find it in a source you opened.
Make your list (5 min)
Open a reply you're about to send. Start from Lesson 4's table. Change each row to fit your job. Name a source you can really open. Then run your list on that reply. Fix or cut what fails.
My check-before-I-send list. Each line runs: claim type → where I check it → what I do if I can't find it.
Example: made up to show the idea.
A school office.
- Dates and deadlines → the school calendar → leave it out, or ask the head teacher.
- Names and job titles → the staff list → leave it out.
- Money amounts → the budget sheet → leave it out.
- Quotes from a policy → search the policy for the exact words → paraphrase, no quote marks.
- Links → open it, find the claim, check the date → drop the claim and the link.
Ran it on the trip letter. Fixed one date. Cut one cost line I couldn't find.
Check your list
- Each line names a claim type, a source you can open, and a "can't find it" action.
- Your top two lines are the claims that would hurt most if wrong.
- No line says "ask the tool if it's sure".
- It fits on one phone screen.
- You ran it once on a real reply.
Done. Keep your list where you'll see it before you send.
We don't save your list. It's yours to keep.
Come back
Before your next important reply, answer these two.
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A reply links to a page. You open it, and the number isn't there. What do you do?
Cut the claim, mark it "unchecked", or ask someone who knows. The page may exist and still not say it.
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The tool searched and cites an old page for something that changes, like this year's rules. What do you check?
When it was published or updated. Then find a current source, or mark the claim unchecked.